Pricing Specialist / Key Accounts - Houston, TX

MSCCN; Houston (TX); On-site; USD 93,000 - 124,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical plans

Vision coverage

Dental coverage

Paid time off

Job summary

DHL Global Forwarding in Houston, TX, is seeking a Pricing Specialist to provide administrative and operational support to ensure cargo movements are conducted effectively and efficiently. You will lead pricing requests, serve as the first contact for pricing inquiries, and collaborate with operations from award to implementation.

The role emphasizes customer service, process improvement, and knowledge of TSA requirements, with a focus on accurate pricing for air and ocean freight.

Qualifications

• 4+ years’ experience with Air/Ocean Freight operations.
• High Customer Service Focus / Can do attitude.
• Process Improvement and process reviews experience required; Six Sigma a plus but not required.
• Bachelor’s Degree preferred.
• Working knowledge of TSA requirements strongly preferred.
• CargoWise (CW1) experience is a plus.
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point).
• Strong communication and presentation skills.

Responsibilities

• Lead Ad hoc Air and Ocean Pricing requests – with KPI targets as agreed with Senior Strategic Account Pricing Lead.
• First point of contact for all new pricing enquiries, including support for RFQs
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams.
• Support customer general enquiries should operations need support to find an answer or be delayed in response.
• Support operations where needed, whilst prioritizing pricing.
• Support with reports / QBRs where necessary.
• Other tasks as assigned.

Skills

Microsoft Office

Communication skills

Presentation skills

Process improvement

Air/Ocean Freight operations

Education

Bachelor’s Degree

Tools

CargoWise (CW1)

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience,

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We have an exciting opportunity for a Pricing Specialist to provide administrative and operational support to ensure cargo movements are conducted effectively and efficiently.

Key Responsibilities

• Lead Ad hoc Air and Ocean Pricing requests – with KPI targets as agreed with Senior Strategic Account Pricing Lead.
• First point of contact for all new pricing enquiries, including support for RFQs
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams.
• Support customer general enquiries should operations need support to find an answer or be delayed in response.
• Support operations where needed, whilst prioritizing pricing.
• Support with reports / QBRs where necessary.
• Other tasks as assigned.

Additional Qualifications/Responsibilities

• 4+ years’ experience with Air/Ocean Freight operations, strong preference to freight forwarding industry – preferred
• High Customer Service Focus / Can do attitude
• Process Improvement and process reviews experience required; Six Sigma a plus but not required
• Bachelor’s Degree preferred
• Working knowledge of TSA requirements strongly preferred
• CargoWise (CW1) experience is a plus
• Dangerous Goods / Hazmat certification a plus
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
• Strong communication and presentation skills

Pay Range: $93,142.50 - $124,190.00+

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.