Strategic Freight Brokerage Operations Lead

thyssenkrupp Materials NA; Chicago (IL); On-site; USD 113,000 - 138,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance and Disability

Voluntary Wellness Programs

Job summary

thyssenkrupp Materials NA in Chicago, IL, seeks a Freight Brokerage Operations Manager to lead a high-performing logistics team. You will oversee shipments, optimize carrier procurement, and drive cost-effective, customer-focused freight solutions while ensuring DOT compliance.

Candidates should bring 10+ years in transportation leadership, strong TMS and data analytics skills, and a proven ability to scale operations and improve margins.

Qualifications

• Bachelor's degree in a related field.
• 10+ years of Transportation/Logistics Leadership Experience, including TMS, fleet management, DOT and FMCSA compliance.
• Proven ability to scale operations, reduce costs, and increase margins in fast-paced freight environments.
• Expertise in TMS optimization, load consolidation, and real-time freight visibility tools.
• Track record of building resilient carrier networks and navigating complex logistics challenges with agility.
• Strong leadership, communication, and analytical skills that foster a culture of accountability and innovation.

Responsibilities

• Direct and oversee all freight brokerage operations, ensuring seamless execution of shipments and superior service delivery.
• Lead, mentor, and develop a team of logistics coordinators, carrier reps, and dispatchers to exceed performance targets.
• Build and maintain strong carrier and customer relationships, negotiating competitive rates and ensuring capacity in volatile markets.
• Optimize load planning, routing, and carrier procurement using advanced TMS platforms and data-driven strategies.
• Ensure full compliance with DOT, FMCSA, and internal safety and regulatory standards.
• Analyze operational KPIs to identify trends, eliminate inefficiencies, and implement continuous improvement initiatives.
• Collaborate cross-functionally with sales, finance, and customer service teams to align operational goals with business objectives.

Skills

Strategic leadership

Team development

Analytical skills

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration or related field

Tools

TMS platforms

Job description

thyssenkrupp Materials NA in Chicago, IL, seeks a Freight Brokerage Operations Manager to lead a high-performing logistics team. You will oversee shipments, optimize carrier procurement, and drive cost-effective, customer-focused freight solutions while ensuring DOT compliance.

Candidates should bring 10+ years in transportation leadership, strong TMS and data analytics skills, and a proven ability to scale operations and improve margins.