Strategic Freight Account Manager - Hybrid

Redwood Logistics

Chicago (IL)

Hybrid

USD 55.000 - 65.000

Vollzeit

vor 8 Stunden

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Learning & Development

Internal mobility

Employee referral program

ERGs

Volunteer events

Paid time off

Zusammenfassung

Redwood Logistics in Chicago, IL is seeking an Account Manager to support the successful execution of customer freight within a third-party brokerage environment. You will be a key contact for customers, carriers, and internal teams, ensuring loads are quoted, scheduled, covered, tracked, and resolved through delivery.

The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced transportation setting.

Qualifikationen

Experience in third-party logistics, freight brokerage or transportation preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple loads, customers, and deadlines.
Clear written and verbal communication skills.
Proficiency with Microsoft Office and ability to learn new systems quickly.

Aufgaben

Support day-to-day account management and operational execution for assigned customers.
Coordinate quoting activity, load coverage, appointments, issue resolution, and reporting.
Monitor load board activity and ensure customer freight is covered in a timely manner.
Serve as primary contact for customer and carrier questions, updates, and scheduling.
Investigate and resolve shipment issues and escalate when needed.

Kenntnisse

Account management

Customer service

Communication

Organization

Problem-solving

MS Office

TMS

Tools

Load boards

Transportation Management Systems

CRM software

Excel

Jobbeschreibung