Strategic Freight Account Manager

Crane Worldwide Logistics; Irving (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off (136 hours)

Medical, Dental and Vision

Tuition Reimbursement

Employee Referral Bonuses

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness incentives

Job summary

Crane Worldwide Logistics LLC in Irving, TX seeks an experienced Account Manager to handle assigned accounts, communicate with customers daily, and uncover truckload capacity needs. You will negotiate solutions with peers, assist in pricing/quoting, and provide tracking information to ensure on-time delivery.

Responsibilities include escalating issues promptly, coordinating pre-alerts, and sending regular customer reports while maintaining SOP adherence. Strong Excel and teamwork are essential.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• 3–5 years transportation experience; brokerage experience preferred.
• Experience with capacity/pricing boards (DAT, GetLoaded, Truckstop).
• Experience operating a Transportation Management System.

Responsibilities

• Manage assigned accounts and daily customer communications.
• Develop relationships to identify truckload capacity needs.
• Coordinate solutions with peers and customers for pricing/quoting.
• Provide tracking information and escalate issues promptly.
• Prepare and transmit required pre-alerts and reports.
• Ensure customer needs are met and SOPs are followed.

Skills

Customer communication

Negotiation

US Geography

Excel

Team player

Problem solving

Education

High school diploma or GED

Bachelor's degree preferred

Tools

DAT/GetLoaded/Truckstop

Transportation Management System

Job description

Crane Worldwide Logistics LLC in Irving, TX seeks an experienced Account Manager to handle assigned accounts, communicate with customers daily, and uncover truckload capacity needs. You will negotiate solutions with peers, assist in pricing/quoting, and provide tracking information to ensure on-time delivery.

Responsibilities include escalating issues promptly, coordinating pre-alerts, and sending regular customer reports while maintaining SOP adherence. Strong Excel and teamwork are essential.