Strategic Freight Account Executive

Socket.dev; Fontana (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev is seeking a driven Commercial Account Manager to grow and manage a book of shipper relationships for Blackrock Logistics freight brokerage. You’ll be the primary point of contact for assigned accounts, understanding shipping needs, securing capacity, and resolving issues in real time.

This high-visibility role blends negotiation, relationship-building, and operational problem-solving in a fast-paced logistics environment, with opportunities to expand volume and lanes.

Qualifications

• 5+ years in freight brokerage, 3PL, or transportation account management.
• Experience with truckload, LTL, or intermodal freight operations.
• Strong negotiation and relationship-building skills with a track record of retaining and growing accounts.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with a TMS (McLeod, Revenova, Aljex) and CRM platforms.
• Excellent verbal and written communication skills.
• Bachelor's degree in supply chain, logistics, business, or related field preferred.
• Preferred: existing shipper relationships; spot and contract pricing; EDI/API-based load tendering; brokerage sales experience.

Responsibilities

• Own and grow a portfolio of shipper accounts and serve as the primary contact for day-to-day service and strategic planning.
• Build pricing strategies and rate proposals with carrier sales and pricing teams.
• Negotiate rates and contracts with shippers to protect margin while remaining competitive.
• Partner with the carrier/capacity team to ensure reliable coverage on customer lanes.
• Monitor shipment performance and proactively resolve service issues.
• Identify upsell and cross-sell opportunities within existing accounts.
• Prepare and present quarterly business reviews with performance data and growth plans.
• Track account activity, opportunities, and communication in CRM/TMS.
• Stay current on freight market trends, capacity conditions, and fuel/rate fluctuations.
• Collaborate cross-functionally with operations, pricing, carrier sales, and billing.

Skills

Freight brokerage

Account management

Negotiation

Relationship building

Data analysis

Communication

Deadline-driven

Education

Bachelor's degree in supply chain, logistics or related field

Tools

McLeod

Revenova

Aljex

CRM platforms

Job description

Socket.dev is seeking a driven Commercial Account Manager to grow and manage a book of shipper relationships for Blackrock Logistics freight brokerage. You’ll be the primary point of contact for assigned accounts, understanding shipping needs, securing capacity, and resolving issues in real time.

This high-visibility role blends negotiation, relationship-building, and operational problem-solving in a fast-paced logistics environment, with opportunities to expand volume and lanes.