Strategic Executive Support & Office Lead

HSBC; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Wellness Hub

Volunteer program

Job summary

HSBC in Chicago is seeking a Sr Office Manager & Executive Assistant to support a group of executives with calendar management, travel coordination and expense reporting. The role includes overseeing office operations, supporting with CFO backup, and ensuring compliance with internal controls and external regulations.

The successful candidate will demonstrate strong communication, discretion, and the ability to work independently in a fast-paced environment within a reputable financial

Qualifications

• Proven and progressive administrative or office manager experience or equivalent.
• Bachelor’s degree in business, related field, or equivalent experience.
• Excellent customer service (both written and verbal), problem-solving, and organizational skills.
• Ability to anticipate senior/executive manager needs, operate independently and handle majority of responsibilities without consultation.
• Ability to deal with all levels of personnel in a courteous and efficient manner and exercise discretion on confidential matters.

Responsibilities

• Provide administrative support for a group of Chicago-based executives (GCB 3 and above).
• Provide back-up administrative and secretarial support for the Americas CFO.
• Open and screen office mail and route checks for deposit and recordkeeping.
• Manage Finance-wide business continuity planning (BCP) annually.
• Manage Finance records stored offsite with external vendor.
• Ensure compliance and risk controls per HSBC standards.
• Provide office support across the department, coordinating with building services and relocations.

Skills

Executive support

Office management

Scheduling

Travel arrangements

Expense reporting

Communication

Education

Bachelor’s degree in business or related field

Tools

MS Office

Calendar management

Job description

HSBC in Chicago is seeking a Sr Office Manager & Executive Assistant to support a group of executives with calendar management, travel coordination and expense reporting. The role includes overseeing office operations, supporting with CFO backup, and ensuring compliance with internal controls and external regulations.

The successful candidate will demonstrate strong communication, discretion, and the ability to work independently in a fast-paced environment within a reputable financial