Senior Executive Office Manager & EA - Drive Impact

HSBC Holdings plc; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Wellness Hub

Volunteerism policy

Matching gifts program

Job summary

HSBC Holdings plc in Chicago seeks a Sr Office Manager & Executive Assistant to support senior executives, manage scheduling, travel, and office operations, and coordinate with the Americas CFO team. The role requires proactive administration and discretion across regulatory and internal processes.

You will handle calendar management, travel arrangements, expense reporting, and office events while ensuring compliance and risk controls and acting as a trusted liaison with internal teams and

Qualifications

• Proven administrative or office manager experience.
• Bachelor’s degree in business or related field or equivalent experience.
• Excellent written and verbal customer service, problem-solving, and organizational skills.
• Ability to anticipate senior/executive needs and operate independently.
• Ability to interact with all levels of personnel and handle confidential matters.

Responsibilities

• Provide administrative support for a group of Chicago-based executives (GCB 3 and above), including scheduling, booking room/desk reservations, arranging travel, managing building access, filing expense reports and supporting with office social events.
• Provide back-up administrative and secretarial support for the Americas CFO while the Senior Executive Assistant to the Americas CFO is out of office.
• Open and screen office mail and ensure incoming checks are routed to the proper team for deposit and recordkeeping by taking appropriate action using initiative and judgement.
• Manage and submit the Finance-wide business continuity planning (BCP) process annually, including working with BCP plan owners, making plan updates and conducting annual exercises.
• Manage Finance records stored offsite with external vendor.
• Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
• Provide administrative and office support across the department as necessary, including working with building services, securing seating, overseeing relocations, managing distribution lists and resolving ad-hoc issues.

Skills

Office management

Administrative support

Executive assistance

Scheduling & travel

Problem solving

Education

Bachelor's degree in business or related field

Job description

HSBC Holdings plc in Chicago seeks a Sr Office Manager & Executive Assistant to support senior executives, manage scheduling, travel, and office operations, and coordinate with the Americas CFO team. The role requires proactive administration and discretion across regulatory and internal processes.

You will handle calendar management, travel arrangements, expense reporting, and office events while ensuring compliance and risk controls and acting as a trusted liaison with internal teams and