Strategic Events Lead — Remote & Travel‑Heavy

Mindful Support Services; Austin (TX); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health, Dental & Vision benefits (75%)

401(k) with employer matching

8 paid holidays

15 PTO days annually

Non-commission role

Job summary

Mindful Support Services in the United States (Remote) is seeking an Events Manager to lead end-to-end planning for provider events, CE programs, and executive offsites. You will manage budgets, vendors, and on-site logistics while traveling to major events and guiding teams through pre- and post-event workflows.

You will collaborate with senior leaders, refine processes, and leverage AI tools to enhance planning, communications, and reporting.

Qualifications

• 4+ years of experience in event management, experiential events, project management, or a comparable role with end‑to‑end ownership.
• Demonstrated ability to independently manage multiple complex events, deadlines, vendors, budgets, and stakeholder groups.
• Experience partnering with senior leaders or executives on events, retreats, offsites, or organizational initiatives.
• Experience creating and improving event processes, SOPs, templates, and repeatable workflows.
• Strong budgeting and vendor‑management experience, including contracts, expense tracking, and cost reconciliation.
• Excellent written communication skills with the ability to prepare clear, leadership‑ready materials.
• Proficiency with Microsoft 365 and comfort learning CRM, event, project‑management, travel, and AI‑enabled productivity tools.
• Ability to travel up to 50%, including occasional evening and weekend events.

Responsibilities

• Lead end-to-end planning and execution for provider events, continuing education programs, recruiting and networking events, office openings, company celebrations, leadership retreats, executive offsites, and other priority events.
• Manage venues, vendors, contracts, catering, A/V, registration, signage, transportation, accommodations, attendee communications, materials, and on-site logistics.
• Travel to major events and provide hands-on leadership before, during, and after execution.
• Anticipate risks and gaps early, bringing organized recommendations and solutions to keep events on track.
• Own the established event portfolio and calendar while continuously improving the systems, standards, and processes that support execution.
• Develop and maintain event SOPs, planning templates, timelines, checklists, approval paths, communication standards, and post-event workflows.
• Review and improve event processes based on lessons learned, stakeholder feedback, and changing business needs.
• Use approved AI and productivity tools to strengthen planning, communication, documentation, analysis, and follow-through.

Skills

Event management

Project management

Stakeholder management

Communication

Attention to detail

Organization

Travel readiness

Adaptability

Leadership coordination

Problem solving

Tools

Microsoft 365

CRM systems

Eventbrite

Monday.com

HubSpot

Travel booking tools

Job description

Mindful Support Services in the United States (Remote) is seeking an Events Manager to lead end-to-end planning for provider events, CE programs, and executive offsites. You will manage budgets, vendors, and on-site logistics while traveling to major events and guiding teams through pre- and post-event workflows.

You will collaborate with senior leaders, refine processes, and leverage AI tools to enhance planning, communications, and reporting.