Strategic Events Growth & Renewal Manager

TripActions; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Navan seeks an Events Account Manager in Austin, TX to drive post-sales success and maximize value from our events and group travel solutions. You will own renewals, coordinate cross-sell opportunities, and partner with Sales, Product, Finance, Operations, and executives to scale revenue.

You'll build trusted advisor relationships from event planners to C-suite, drive platform adoption across client programs, and travel to client sites for on-site engagement and executive reviews as needed.

Qualifications

• 5+ years in account management or sales in SaaS or events.
• Track record of meeting retention, adoption, and expansion quotas.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Manage post-sales relationships and ensure events booked through Navan.
• Build executive sponsorship from planners to C-suite.
• Maximize platform adoption across client programs.
• Exceed revenue targets with renewals and upsell opportunities.
• Collaborate cross-functionally with Product, Support, and Ops.
• Travel to customer sites for on-site support.
• Leverage data to demonstrate event ROI and strategy.

Skills

Account Management

Customer Success

Sales

Education

Bachelor's degree

Job description

Navan seeks an Events Account Manager in Austin, TX to drive post-sales success and maximize value from our events and group travel solutions. You will own renewals, coordinate cross-sell opportunities, and partner with Sales, Product, Finance, Operations, and executives to scale revenue.

You'll build trusted advisor relationships from event planners to C-suite, drive platform adoption across client programs, and travel to client sites for on-site engagement and executive reviews as needed.