Strategic Event Sales Manager

Highgate Hotels, LP; San Francisco (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate Hotels seeks an Event Sales Manager for the Hyatt Regency San Francisco Downtown SOMA. Develops strategy for prospective business accounts across national, corporate, and association markets, negotiates contracts, and drives group business for the property.

The role requires 2+ years of college and 2–4 years in sales or event services, with strong communication, networking, and prospecting abilities. Travel may be involved for client meetings and demonstrations.

Qualifications

• Two years of college required; degree desirable.
• Excellent written and verbal communication skills.
• 2–4 years in sales and/or event services preferred.
• Strong networking, self-direction, and prospecting abilities.
• Prior hotel sales or convention skills preferred.

Responsibilities

• Understanding of basic sales techniques and customer service.
• Maintain knowledge of policies and procedures.
• Maintain knowledge of equipment use and maintenance.
• Anticipate guests' needs and respond promptly.
• Maintain positive guest relations at all times.
• Resolve guest complaints to ensure satisfaction.
• Solicits account leads from planners and decision makers.
• Represent the hotel to provide information on facilities and services.
• Be familiar with hotel services and local attractions for inquiries.
• Track daily group functions, times, locations, and requirements.
• Know the location of hotel function spaces and room names.
• Understand all meeting and banquet settings.
• Review sales and labor costs and resolve discrepancies with Accounting.
• Manage group room blocks up to contracted cutoff.
• Prepare accurate deposit invoices and final bills.
• Prepare and distribute accurate Banquet Event Orders.
• Negotiate contracts and ensure all solicitation and closing steps are documented.
• Lead on-site inspections and client entertainment to develop leads.
• Attend trade shows/events and make client visits, travel may be required.
• Forecast group pick-up using history and market data.
• Disseminate information about the company, clients, and hotel.
• Participate in relevant trade organizations.
• Perform other duties as assigned.

Skills

Communication skills

Sales experience

Networking

Self-motivation

Prospecting

Hotel industry experience

Conference planning

Education

Two years of college (degree desirable)

Job description

Highgate Hotels seeks an Event Sales Manager for the Hyatt Regency San Francisco Downtown SOMA. Develops strategy for prospective business accounts across national, corporate, and association markets, negotiates contracts, and drives group business for the property.

The role requires 2+ years of college and 2–4 years in sales or event services, with strong communication, networking, and prospecting abilities. Travel may be involved for client meetings and demonstrations.