Strategic ESG Account Manager — Growth & Relationships

Sedex; Chicago (IL); On-site; USD 90,000 - 140,000; Full time

Job summary

Sedex is expanding its customer base and deepening relationships with enterprise clients in a fast-moving market. This role focuses on owning the full sales cycle, expanding revenues, and embedding Sedex offerings across customer journeys.

You will collaborate with internal teams, ensure value delivery at each stage, and maintain high customer satisfaction while meeting quarterly targets.

Qualifications

• 4+ years’ experience in an account management or sales role.
• Proven ability to grow accounts and meet targets.
• Experience in fast-paced startup environments.
• Strong enterprise stakeholder management & executive sponsorship.

Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Build, evolve and maintain strong, long-lasting customer relationships.
• Identify and secure new opportunities for customer expansion and growth.
• Manage the entire sales cycle, building pitches, negotiations and contracts.
• Maintain accurate records of sales activities in the CRM.
• Develop trusted advisor relationships with key accounts and executives.
• Ensure timely delivery of our solutions according to customer needs.
• Forecast renewal, metrics and opportunities and identify risks.
• Own and resolve customer complaints promptly.
• Travel to London or Madrid as needed.

Skills

Account management

Sales

CRM systems

Forecasting & pipeline management

Executive relationship management

Tools

Salesforce

Microsoft Office

Gainsight

Job description

Sedex is expanding its customer base and deepening relationships with enterprise clients in a fast-moving market. This role focuses on owning the full sales cycle, expanding revenues, and embedding Sedex offerings across customer journeys.

You will collaborate with internal teams, ensure value delivery at each stage, and maintain high customer satisfaction while meeting quarterly targets.