Strategic Enterprise Partner Success Leader

Toogoodtogo; Chicago (IL); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid work

Paid parental leave

Health coverage

Volunteer time

Diversity groups

Job summary

Too Good To Go is seeking an Enterprise Customer Success Manager to lead US partnerships and drive meals saved. You will own top accounts, build strategic plans, and collaborate with Sales, Store Operations, and Marketing to maximize value and adoption across our product portfolio.

Your role focuses on onboarding, ongoing optimization, quarterly reviews, and proactive risk management, with a data-driven, consultative approach to grow account health and impact.

Qualifications

• Experience in sales, customer success, business development, or account management—selling to VP+.
• Strong accountability and ability to meet KPIs.
• Excellent communication and stakeholder engagement.
• Commercial acumen with ability to drive deals forward.
• Data-driven, with ability to build performance reports.
• Interest in sustainability and food waste reduction.
• Experience with value-based selling and MEDDICC (preferred).
• Bachelor's degree in business, marketing, or related field (preferred).

Responsibilities

• Own health and success of key accounts from launch through expansion.
• Analyze store data to forecast meal savings and manage risks.
• Lead client meetings and present progress (QBRs).
• Onboard and train stores, ensuring value realization.
• Collaborate with Sales, Store Ops, and Marketing to ensure strong coverage.
• Document processes to scale the KAM team.

Skills

Account management

Customer success

Sales

Strategic partnerships

Data analysis

Education

Bachelor's degree in business/marketing or related field

Tools

Salesforce

Ninja

Looker

Asana

Google Drive

Job description

Too Good To Go is seeking an Enterprise Customer Success Manager to lead US partnerships and drive meals saved. You will own top accounts, build strategic plans, and collaborate with Sales, Store Operations, and Marketing to maximize value and adoption across our product portfolio.

Your role focuses on onboarding, ongoing optimization, quarterly reviews, and proactive risk management, with a data-driven, consultative approach to grow account health and impact.