Partner Success Manager – Food Service Growth

Namely; Los Angeles (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Full health benefits

Employee discount

Eligibility for 401k plan

Job summary

Namely is seeking a Partner Success Manager I to oversee a portfolio of Food Service partnership accounts. This role requires a customer-focused individual to manage operations, support client needs, and foster long-term business relationships.

The ideal candidate will have 5+ years in account management or customer success, strong communication skills, and a proactive problem-solving approach. Full health benefits and a dynamic work environment await the right person.

Qualifications

• Minimum 5+ years in account management, customer success, and/or B2B sales.
• Customer obsessed mentality -- strives to exceed customer expectations.
• Experience in food service operations is a plus.

Responsibilities

• Manage and serve as primary point of contact for a portfolio of partnership accounts.
• Collaborate with internal teams to launch new accounts and provide ongoing support.
• Analyze product COGS to ensure profitability for partners.
• Mentor and train new team members to ensure high performance.

Skills

Account Management

Customer Success

B2B Sales

Data Analysis

Excellent Communication Skills

Problem Solving

Food Service Operations Knowledge

Tools

Excel

Google Sheets

Job description

Namely is seeking a Partner Success Manager I to oversee a portfolio of Food Service partnership accounts. This role requires a customer-focused individual to manage operations, support client needs, and foster long-term business relationships.

The ideal candidate will have 5+ years in account management or customer success, strong communication skills, and a proactive problem-solving approach. Full health benefits and a dynamic work environment await the right person.