Enterprise Partnerships & Success Leader

Too Good To Go; Northern, New York (KY, NY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Employer-paid health coverage

Volunteer time

Paid holidays

Job summary

Too Good To Go is seeking an Enterprise Customer Success Manager to lead US partnerships and drive success across a portfolio of key accounts. You will build relationships with senior stakeholders, deliver tailored solutions, and expand product adoption while coordinating with Sales, Store Operations, and Marketing teams.

You will oversee onboarding, quarterly reviews, and long-term strategic plans to increase meals saved and partner engagement, aligning with our mission to reduce food waste.

Qualifications

• Experience in sales, customer success, business development, or account management (VP+ focus).
• Strong accountability and ability to meet KPIs.
• Excellent communication and stakeholder engagement.
• Commercial acumen and assertiveness to drive deals.

Responsibilities

• Drive account growth from launch through expansion with focus on meals saved.
• Analyze store data to forecast savings and manage risks.
• Provide consultative support on food-saving practices.
• Lead client meetings in-person or via video conference to ensure progress.
• Onboard and train stores, ensuring value delivery.
• Manage portfolio autonomously to meet KPIs.
• Contribute to scalability through documentation and process optimization.
• Advocate for client needs to reduce food waste.

Skills

Account management

Sales

Data analysis

Stakeholder management

MEDDICC

Education

Bachelor's degree in business/marketing

Tools

Salesforce

Ninja

Looker

Asana

Google Drive

Job description

Too Good To Go is seeking an Enterprise Customer Success Manager to lead US partnerships and drive success across a portfolio of key accounts. You will build relationships with senior stakeholders, deliver tailored solutions, and expand product adoption while coordinating with Sales, Store Operations, and Marketing teams.

You will oversee onboarding, quarterly reviews, and long-term strategic plans to increase meals saved and partner engagement, aligning with our mission to reduce food waste.