Strategic Enterprise Growth Leader

ECR Software Corporation; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

ECRS in Kentucky seeks an Enterprise Account Manager to strengthen and expand relationships within strategic assigned accounts. You will align ECRS products and services to customer needs while driving revenue growth and improving retention.

This role collaborates across departments and supports lead generation, orders, and industry trend identification. The position requires a proven track record in account management or sales, strong communication, and the ability to work in a fast-paced

Qualifications

• Bachelor’s degree in sales, communications, or related field or 3–5 years of similar experience.
• Proven work experience in an Account Management or Sales role.
• Proven record of meeting or exceeding revenue and new relationship targets.
• Ability to articulate product value and overcome sales objections.
• Organizational skills and attention to detail.
• Proven track record of meeting or exceeding quotas and positive customer feedback.
• Proficiency with CRM software such as Salesforce or HubSpot.
• Exceptional verbal and written communication skills.
• Adaptability and problem-solving skills.
• High emotional intelligence and active listening skills.
• Ability to build rapport and collaborate internally and externally.
• Extensive, accurate product knowledge.

Responsibilities

• Drive revenue growth in strategic accounts through upsells of software licenses and account expansion initiatives.
• Identify business opportunities and industry trends to support long-term account growth.
• Develop trusted advisor relationships with strategic accounts and key decision-makers.
• Expand relationships within each account to foster long-term partnerships and growth.
• Maintain a high customer health scorecard through proactive engagement and effective account management.
• Oversee implementation of customer projects and coordinate cross-departmental work to fulfill business needs.
• Forecast and track client metrics, monitor technical issues and product adoption.
• Travel onsite to assigned accounts for visits and industry events as needed.

Skills

Account Management

Sales

CRM Software

Communication Skills

Relationship Building

Negotiation

Strategic Planning

Education

Bachelor’s degree in sales, communications, or related field

Tools

Salesforce

HubSpot

Job description

ECRS in Kentucky seeks an Enterprise Account Manager to strengthen and expand relationships within strategic assigned accounts. You will align ECRS products and services to customer needs while driving revenue growth and improving retention.

This role collaborates across departments and supports lead generation, orders, and industry trend identification. The position requires a proven track record in account management or sales, strong communication, and the ability to work in a fast-paced