Strategic Enterprise Account Manager

Sitecore; Northern (KY); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Sitecore is seeking an Account Manager in the United States, Kentucky region, to grow and manage relationships with existing customers. You will own the territory, identify growth opportunities, and drive strategic expansion to maximize retention and long-term success.

A self-motivated, results-driven performer will thrive in our dynamic environment. This role requires proven software/SaaS sales experience, ability to navigate complex enterprise deals, and strong communication across client

Qualifications

• 5+ years in software or SaaS sales.
• Experience managing enterprise accounts.
• Excellent communication and relationship-building skills.

Responsibilities

• Act as primary contact for designated accounts and build relationships across all levels.
• Understand customer objectives and align Sitecore solutions accordingly.
• Identify upsell, cross-sell, and renewal opportunities to grow revenue.
• Collaborate with internal teams and Sitecore partners to deliver exceptional support.
• Develop strategic account plans to maximize satisfaction and lifetime value.
• Stay informed on industry trends and customer feedback to inform product improvements.

Skills

Software sales

Enterprise accounts

Communication

Results oriented

Job description

Sitecore is seeking an Account Manager in the United States, Kentucky region, to grow and manage relationships with existing customers. You will own the territory, identify growth opportunities, and drive strategic expansion to maximize retention and long-term success.

A self-motivated, results-driven performer will thrive in our dynamic environment. This role requires proven software/SaaS sales experience, ability to navigate complex enterprise deals, and strong communication across client