Strategic Enterprise Growth Exec for Global 5000

StarTech.com Ltd.; Chicago, Northern (IL, KY); Hybrid; USD 120,000 - 190,000; Full time

Job summary

StarTech.com is seeking an Enterprise Account Executive (Internally Customer Success Manager) to own the identification, growth and expansion of strategic relationships within Global 5000 organizations. You will uncover whitespace, increase adoption across product categories, and turn customer insight into measurable commercial opportunities and revenue.

This is not a traditional Customer Success role. You’ll work with IT and AV decision-makers, build account strategies, identify stakeholders,

Qualifications

• At least 10 years of experience in business development and commercial leadership in IT.
• Track record of listening, analytical and problem-solving abilities across multiple departments.
• Proven ability to initiate relationships with IT decision-makers in large organizations.

Responsibilities

• Grow strategic enterprise accounts, expanding revenue and product adoption by uncovering whitespace.
• Build the account strategy using customer insights, data, and commercial potential.
• Identify stakeholders within Global 5000 partners and expand the contact network.
• Turn customer challenges into opportunities and broaden adoption of StarTech.com solutions.
• Mobilize cross-functional teams to advance high-value opportunities into revenue.

Skills

Entrepreneurial mindset

Strategic thinking

Industry knowledge

Team management

Communication

Customer success management

Technical aptitude

Project management

KPIs reporting

Curiosity

Adaptability

Resilience

Business acumen

CRM usage

Tools

CRM tools

Job description

StarTech.com is seeking an Enterprise Account Executive (Internally Customer Success Manager) to own the identification, growth and expansion of strategic relationships within Global 5000 organizations. You will uncover whitespace, increase adoption across product categories, and turn customer insight into measurable commercial opportunities and revenue.

This is not a traditional Customer Success role. You’ll work with IT and AV decision-makers, build account strategies, identify stakeholders,