Strategic Enterprise CSM: Growth, Retention & Upsell

RealPage; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO and paid holidays

Descripción de la vacante

RealPage is seeking a seasoned Customer Success professional in the United States to own high-value enterprise accounts. You will serve as the primary relationship owner, driving customer outcomes and long-term retention.

Responsibilities include crafting strategic account plans, identifying upsell opportunities, and forecasting renewals. You will analyze customer data and collaborate with Sales, Product, and Marketing to deliver measurable value.

Formación

• Minimum 5 years of Customer Success experience in SaaS.
• Proficiency with Salesforce and strong executive presence.
• Health, dental, and vision insurance.
• Retirement savings plan with company match and PTO.

Responsabilidades

• Develop strategic account plans and build trusted relationships with senior executives.
• Identify upsell and cross-sell opportunities and lead renewal forecasting.
• Analyze customer data and collaborate with Sales, Product, and Marketing.

Conocimientos

Customer Success experience

Executive presence

Herramientas

Salesforce

Descripción del empleo

RealPage is seeking a seasoned Customer Success professional in the United States to own high-value enterprise accounts. You will serve as the primary relationship owner, driving customer outcomes and long-term retention.

Responsibilities include crafting strategic account plans, identifying upsell opportunities, and forecasting renewals. You will analyze customer data and collaborate with Sales, Product, and Marketing to deliver measurable value.