Strategic Enterprise Client Success Lead

Indeed; Salt Lake City (UT); On-site; USD 85,000 - 127,000; Full time

Benefits offered by this job

Health benefits

Flexible time off

Parental leave

Job summary

Indeed is seeking an experienced Enterprise Client Partner in Salt Lake City to drive proactive engagement with enterprise clients and agencies, focusing on revenue retention, optimization of recruitment campaigns, and data-driven recommendations.

You will partner with Sales on strategic planning, lead executive-level discussions, and collaborate with Product and Technical teams to resolve complex issues. Travel up to 20% may be required.

Qualifications

• 5+ years related experience; or Bachelor's + 2+ years; or advanced degree without experience.
• Experience in Recruitment/Staffing, Tech/Dot-com, HR Tech, Ad/Media Agency, B2B, Account Management, or Customer Service.

Responsibilities

• Own revenue retention and growth across enterprise and agency books.
• Deliver measurable hiring and business outcomes through data-backed optimizations and campaign management.
• Facilitate executive discussions; translate goals into solutions and success metrics.
• Coordinate cross-functional resources to accelerate value and resolve challenges.
• Advocate product and tracking adoption to improve attribution and insights.
• Maintain SLAs, case hygiene, and clear updates to clients.

Skills

Relationship management

Churn prevention

Executive communication

Cross-functional collaboration

Data-driven decision making

Client engagement

Travel ability

Education

Bachelor's degree

Advanced degree

Job description

Indeed is seeking an experienced Enterprise Client Partner in Salt Lake City to drive proactive engagement with enterprise clients and agencies, focusing on revenue retention, optimization of recruitment campaigns, and data-driven recommendations.

You will partner with Sales on strategic planning, lead executive-level discussions, and collaborate with Product and Technical teams to resolve complex issues. Travel up to 20% may be required.