Strategic Enterprise Client Solutions Manager

Matlen Silver; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Matlen Silver seeks a Client Solutions Manager to build and sustain relationships with current and prospective Fortune 500 clients. You will lead client meetings, drive workforce planning, and supervise recruiters to meet growth goals.

The role emphasizes remote-capable experience, enterprise account experience, and a strong focus on customer service and leadership across teams and timelines.

Qualifications

• Bachelor’s degree or relevant work experience.
• Minimum two years of experience in the staffing industry; IT staffing.
• Experience with selling to or managing enterprise-level accounts.
• Strong Google and G Suite application skills.
• Excellent customer service and interpersonal relationship skills.
• Strong organizational skills along with excellent written/verbal communication skills.
• Must possess strong problem-solving expertise and ability to interact with all levels of leadership.
• Experience working remotely and independently.

Responsibilities

• Establish and maintain current and potential client relationships.
• Drive client business and initiatives, as well as client-specific technical and cultural environments to provide proactive workforce planning.
• Lead meetings in an efficient and professional manner; set expectations, negotiate terms and timelines as needed.
• Encourage a positive, respectful, and team-oriented environment.
• Supervise team of assigned recruiters to effectively manage pipelines, activity, and goals.
• Prospect while servicing and building relationships with existing clients, involving face-to-face interaction with them.
• Generate sales leads, cold call prospective clients, and set client meetings.
• Actively support existing account leadership in the development and execution of account growth plans.
• Achieve agreed-upon weekly and monthly goals.

Skills

Google Apps / G Suite

Customer service

Interpersonal skills

Written/verbal communication

Problem solving

Leadership

Remote work

Enterprise accounts

Staffing industry

IT staffing

Sales prospecting

Education

Bachelor’s degree or relevant work experience

Job description

Matlen Silver seeks a Client Solutions Manager to build and sustain relationships with current and prospective Fortune 500 clients. You will lead client meetings, drive workforce planning, and supervise recruiters to meet growth goals.

The role emphasizes remote-capable experience, enterprise account experience, and a strong focus on customer service and leadership across teams and timelines.