Client Solutions Manager (Sales)

Matlen Silver; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Matlen Silver seeks a Client Solutions Manager to build and sustain relationships with current and prospective Fortune 500 clients. You will lead client meetings, drive workforce planning, and supervise recruiters to meet growth goals.

The role emphasizes remote-capable experience, enterprise account experience, and a strong focus on customer service and leadership across teams and timelines.

Qualifications

• Bachelor’s degree or relevant work experience.
• Minimum two years of experience in the staffing industry; IT staffing.
• Experience with selling to or managing enterprise-level accounts.
• Strong Google and G Suite application skills.
• Excellent customer service and interpersonal relationship skills.
• Strong organizational skills along with excellent written/verbal communication skills.
• Must possess strong problem-solving expertise and ability to interact with all levels of leadership.
• Experience working remotely and independently.

Responsibilities

• Establish and maintain current and potential client relationships.
• Drive client business and initiatives, as well as client-specific technical and cultural environments to provide proactive workforce planning.
• Lead meetings in an efficient and professional manner; set expectations, negotiate terms and timelines as needed.
• Encourage a positive, respectful, and team-oriented environment.
• Supervise team of assigned recruiters to effectively manage pipelines, activity, and goals.
• Prospect while servicing and building relationships with existing clients, involving face-to-face interaction with them.
• Generate sales leads, cold call prospective clients, and set client meetings.
• Actively support existing account leadership in the development and execution of account growth plans.
• Achieve agreed-upon weekly and monthly goals.

Skills

Google Apps / G Suite

Customer service

Interpersonal skills

Written/verbal communication

Problem solving

Leadership

Remote work

Enterprise accounts

Staffing industry

IT staffing

Sales prospecting

Education

Bachelor’s degree or relevant work experience

Job description

Working with current and prospective Fortune 500 clients, the Client Solutions Manager identifies staffing opportunities and works to build long-lasting relationships with hiring managers to ultimately make Matlen Silver their choice in staffing providers

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervision

Establish and maintain current and potential client relationships

• Drive client business and initiatives, as well as client-specific technical and cultural environments to provide proactive workforce planning Lead meetings in an efficient and professional manner; set expectations, negotiate terms and timelines as needed
• Encourage a positive, respectful, and team-oriented environment
• Supervise team of assigned recruiters to effectively manage pipelines, activity, and goa
• Prospect while servicing and building relationships with existing clients, involving face-to-face interaction with them
• Generate sales leads, cold call prospective clients, and set client meetings
• Actively support existing account leadership in the development and execution of account growth plans
• Achieve agreed-upon weekly and monthly goals

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Bachelor’s degree or relevant work experience
• Minimum two years of experience in the staffing industry; IT staffing
• Experience with selling to or managing enterprise-level accounts
• Strong Google and G Suite application skills
• Excellent customer service and interpersonal relationship skills
• Strong organizational skills along with excellent written/verbal communication skills
• Must possess strong problem-solving expertise and ability to interact with all levels of leadership
• Experience working remotely and independently

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time with or without notice

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO/AAP:

Policy: It is the policy of Matlen Silver to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Matlen Silver will provide reasonable accommodations for qualified individuals with disabilities.