Strategic Enterprise Client Lead

Americaneagle.com; Chicago (IL); On-site; USD 85,000 - 125,000; Full time

Job summary

Americaneagle.com in Chicago is seeking a Client Strategist to be the primary strategic contact for enterprise clients, guiding account plans and roadmaps that align client objectives with delivery and growth.

You will partner with cross-functional teams, manage revenue targets and profitability, and stay current on AI, agentic systems, and CMS platforms like Sitecore and WordPress to deliver measurable client success.

Qualifications

• Bachelor's degree in Business Administration, Project Management, or equivalent experience.
• 5–10 years of commercial, sales, account management, or client strategy experience.
• Experience owning enterprise client relationships and growing accounts over time.
• Experience carrying a revenue target, owning profitability or P&L, and negotiating contracts.
• Credible fluency in AI models and agentic systems and their practical business applications.
• Strong understanding of web and CMS ecosystems, such as Sitecore and WordPress.
• Outstanding written, verbal, presentation, relationship-building, and negotiation skills.
• Ability to manage multiple priorities, work across teams, and balance client needs with business objectives.

Responsibilities

• Serve as the primary strategic point of contact for an assigned portfolio of enterprise clients.
• Own account revenue, profitability, retention, and growth while maintaining visibility into pipeline, contracts, and financial performance.
• Develop account plans and roadmaps that align client objectives with strategic opportunities and a clear pipeline of work.
• Identify, qualify, and lead growth opportunities with internal leaders, including solution development, estimates, proposals, and pitches.
• Lead strategic client meetings, quarterly business reviews, and account-level conversations on performance and priorities.
• Serve as a senior escalation point, balancing client needs with company standards and commercial objectives.
• Partner with Project Managers to ensure successful handoffs from sales through delivery with clear scope and timelines.
• Maintain CRM, account, contract, and opportunity documentation; use AI to improve planning and insights.

Skills

Account management

Client strategy

Relationship building

Negotiation

Cross-functional collaboration

Education

Bachelor's degree in Business Administration or related field

Tools

Sitecore

WordPress

Job description

Americaneagle.com in Chicago is seeking a Client Strategist to be the primary strategic contact for enterprise clients, guiding account plans and roadmaps that align client objectives with delivery and growth.

You will partner with cross-functional teams, manage revenue targets and profitability, and stay current on AI, agentic systems, and CMS platforms like Sitecore and WordPress to deliver measurable client success.