Strategic Enterprise Account Manager – Logistics Solutions

Estes Forwarding Worldwide, LLC; Richmond (VA); On-site; USD 70,000 - 85,000; Full time

Job summary

Estes Forwarding Worldwide, LLC is seeking an Account Manager, Enterprise to manage strategic accounts within the Richmond, VA region. You will collaborate with sales, operations, IT, and finance to deliver exceptional service and drive account growth.

The role emphasizes building long-term client relationships, achieving account objectives, and coordinating internal teams to implement improvements and onboarding roadmaps for new accounts. Proven logistics experience is preferred.

Qualifications

• Associate's degree or equivalent required.
• 5-7 years of experience in transportation/logistics preferred.
• Must be eligible to work in the United States; no sponsorship at this time.
• Strong communication and analytical skills required.

Responsibilities

• Develop and maintain strong, long-term client relationships with assigned accounts.
• Achieve assigned strategic account objectives and drive growth.
• Coordinate with sales, operations, IT, accounting, and executive teams to ensure service excellence.
• Gather input from stakeholders to identify problems and propose solutions.
• Lead initiatives to improve processes and performance with client focus.

Skills

Communication

Project management

Time management

Problem solving

Interpersonal skills

Education

Associate's degree

Job description

Estes Forwarding Worldwide, LLC is seeking an Account Manager, Enterprise to manage strategic accounts within the Richmond, VA region. You will collaborate with sales, operations, IT, and finance to deliver exceptional service and drive account growth.

The role emphasizes building long-term client relationships, achieving account objectives, and coordinating internal teams to implement improvements and onboarding roadmaps for new accounts. Proven logistics experience is preferred.