Strategic Logistics Account Manager

Estes Express Lines; Eagan (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Estes Express Lines is seeking a sales professional to develop and implement strategies that grow transportation services within an assigned territory. You will provide periodic sales activity reports and leverage CRM tools to build a robust customer base and enhance service offerings.

You will interface with customers to understand objectives, maintain accounts, and introduce new product lines while ensuring timely follow-ups and value-added services.

Qualifications

• Bachelor's Degree or equivalent background; Master’s a plus.
• Three years of sales experience preferred; LTL/transportation sales a plus.
• Ability to manage multiple accounts and priorities.
• Strong verbal, written and listening communication skills required.
• Strong work ethic, organization and problem-solving skills.
• Must have a valid driver's license and acceptable MVR.
• Travel within assigned territory for training and development.
• CRM experience preferred; Salesforce CRM highly preferred.
• Ability to work all shifts as needed by the service center.
• Must lift approximately 20 lbs, or more if needed.
• Must comply with company policies and conduct.
• Ability to interact well with others and work independently.
• Capable of working under tight deadlines with multiple priorities.
• Must pass pre-employment drug screen and background check.
• Must be authorized to work in the United States.

Responsibilities

• Develop and implement strategies to maintain and expand sales in an assigned territory.
• Provide reports on sales activities for a defined period.
• Use CRM tools to build customer base and strengthen relationships.
• Interface with customers to understand objectives and requirements.
• Regularly contact customers to maintain account relationships.
• Advise customers on new Estes products and services and obtain feedback.
• Share details of additional offerings to provide value-added service.
• Expedite resolution of customer concerns.
• Prepare and conduct service presentations to customers.
• Contribute to quarterly/annual business forecasting with account trends.
• Promote world-class customer care throughout the service center.
• Meet and exceed sales goals and report progress weekly.
• Regular attendance is required.

Skills

Sales experience

Communication skills

Time management

Account management

Education

Bachelor's Degree

Tools

Salesforce CRM

Job description

Estes Express Lines is seeking a sales professional to develop and implement strategies that grow transportation services within an assigned territory. You will provide periodic sales activity reports and leverage CRM tools to build a robust customer base and enhance service offerings.

You will interface with customers to understand objectives, maintain accounts, and introduce new product lines while ensuring timely follow-ups and value-added services.