Strategic Enterprise Account Manager

Spreedly; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary + Equity

Medical and Dental benefits

Life and Disability insurance

Vision and other insurance options

Flexible Spending Accounts

12 weeks paid parental leave

Matching 401(k)

Professional development stipend

MacBook and accessories reimbursement

Job summary

Spreedly, the Open Payments Platform, seeks an Enterprise Account Manager to act as a strategic advisor and growth partner for a defined portfolio of high-value US customers. You will own retention and expansion across complex accounts and build multi-threaded relationships that uncover value and strengthen customer commitment.

This role blends relationship development with commercial execution. You will succeed by aligning stakeholders, identifying opportunities for value improvement, and

Qualifications

• 3+ years of Account Management, Customer Success, or B2B SaaS sales with quota responsibilities.
• Background in payments, fintech, or infrastructure SaaS.
• Experience with consumption-based or API-first SaaS models.
• Proven track record managing $3M+ ARR with high retention and growth outcomes.
• Excellent communication and stakeholder management skills; value-based selling.
• Operational discipline with Salesforce, Clari, and account planning tools.
• Ability to manage multiple priorities and influence cross-functional outcomes.
• Willingness to travel.

Responsibilities

• Own a portfolio of high-value customer accounts ($3M+ ARR).
• Lead account planning and quarterly business reviews with clear metrics.
• Build strategic, multi-threaded relationships across customer organizations.
• Conduct proactive account planning and engagement cadence.
• Collaborate cross-functionally to unblock value and influence roadmaps.
• Forecast retention, expansion, and risk within the portfolio.
• Analyze product usage to identify growth opportunities and risks.
• Drive renewal and upsell strategies, including contract structuring.
• Provide market and customer insights to inform GTM and segmentation.
• Contribute to customer stories, reference programs, and pricing feedback.
• Leverage AI tools for account planning and data analysis.

Skills

Account management

B2B SaaS sales

Payments / fintech

API-first / consumption-based SaaS

Stakeholder management

Communication

Time management

Travel willingness

Tools

Salesforce

Clari

Account planning tools

Job description

Spreedly, the Open Payments Platform, seeks an Enterprise Account Manager to act as a strategic advisor and growth partner for a defined portfolio of high-value US customers. You will own retention and expansion across complex accounts and build multi-threaded relationships that uncover value and strengthen customer commitment.

This role blends relationship development with commercial execution. You will succeed by aligning stakeholders, identifying opportunities for value improvement, and