Strategic Enterprise Growth Manager

Spreedly Inc; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Spreedly is seeking an Enterprise Account Manager to act as a strategic advisor to a defined portfolio of high-value US customers. You’ll own retention and expansion across complex accounts, building multi-threaded relationships that uncover value and align Spreedly’s payments orchestration platform with customer goals.

This role requires curious commercial discipline, strong stakeholder management, and the ability to forecast, upsell, and influence product roadmap decisions.

Qualifications

• 3+ years in Account Management or Customer Success with quota responsibilities.
• Background in payments, fintech, or infrastructure SaaS.
• Experience with consumption-based or API-first SaaS models.
• Proven track record managing $3M+ ARR with retention and growth.
• Excellent communication, value-based selling, and stakeholder management.
• Operational discipline with systems like Salesforce, Clari, and account planning tools.

Responsibilities

• Own a book of high-value customer accounts (~$3M+ ARR)
• Lead account planning and quarterly business reviews with clear success metrics
• Build strategic multi-threaded relationships across customer organizations
• Conduct strategic account planning and maintain a proactive engagement cadence
• Collaborate cross-functionally to unblock value and influence internal roadmap decisions
• Accurately forecast retention, expansion, and potential risk within your portfolio
• Analyze product usage and customer data to identify growth opportunities and risks
• Drive renewal and upsell strategies, including contract structuring
• Provide market and customer insights to inform GTM evolution and segmentation strategy
• Contribute to customer stories, reference programs, and pricing feedback loops
• Leverage AI tools to enhance account planning, data analysis, and customer insights

Skills

Account management

Customer success

B2B SaaS sales

Quota carrying

Stakeholder management

Tools

Salesforce

Clari

Job description

Spreedly is seeking an Enterprise Account Manager to act as a strategic advisor to a defined portfolio of high-value US customers. You’ll own retention and expansion across complex accounts, building multi-threaded relationships that uncover value and align Spreedly’s payments orchestration platform with customer goals.

This role requires curious commercial discipline, strong stakeholder management, and the ability to forecast, upsell, and influence product roadmap decisions.