Strategic Enterprise Account Leader (Remote)

Lucidworks; Oregon; Híbrido; USD 125.000 - 160.000; Jornada completa

Descripción de la vacante

Lucidworks, based in the United States, seeks a Senior Account Manager to own a portfolio of the company's largest and most strategic accounts, driving retention, expansion, and multi-year growth across multi-product and multi-geography relationships.

You will lead executive engagements up to the C-suite, align cross-functional teams, and leverage Gen AI tools to accelerate business reviews while protecting confidential information. This fully remote role supports US-based candidates.

Formación

• Proven ownership of complex enterprise client relationships.
• Experience leading renewals and large expansion deals.
• Ability to build trusted executive relationships and influence stakeholders.
• Excellent communication and executive facilitation for EBRS.
• Ability to use Gen AI tools for planning and client communications.

Responsabilidades

• Own the commercial success of a portfolio of Lucidworks' largest and most strategic accounts, driving retention and expansion.
• Develop and execute multi-year account strategies aligned to client priorities.
• Serve as executive relationship owner, building trust with sponsors and leading Executive Business Reviews.
• Source, qualify, and close the largest expansion opportunities with pricing and renewal negotiations.
• Maintain renewal forecasts and commercial pipeline, communicating outlook and growth strategies.
• Represent the voice of the client across Lucidworks and coordinate cross-functional teams for resolutions.
• Mentor other Account Managers in strategy, negotiation, and executive engagement.
• Apply Gen AI tools to accelerate account planning and client communications while safeguarding confidential data.

Conocimientos

Enterprise relationships

Forecasting & pipeline

Executive stakeholder trust

Communication & facilitation

Gen AI use

Herramientas

CRM platforms

Customer success platforms

Descripción del empleo

Lucidworks, based in the United States, seeks a Senior Account Manager to own a portfolio of the company's largest and most strategic accounts, driving retention, expansion, and multi-year growth across multi-product and multi-geography relationships.

You will lead executive engagements up to the C-suite, align cross-functional teams, and leverage Gen AI tools to accelerate business reviews while protecting confidential information. This fully remote role supports US-based candidates.