Senior Account Manager (Fully Remote)

Lucidworks; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Lucidworks, a leader in AI-powered search and digital experience technologies, is seeking a Senior Account Manager to own the largest client relationships from a fully remote US base. You will drive gross retention, net retention, and expansion revenue while serving as the executive relationship owner.

You will mentor other Account Managers and leverage Gen AI tools to increase efficiency, forecast accurately, and lead Executive Business Reviews with C-suite stakeholders across Fortune 1000

Qualifications

• Proven ownership of complex enterprise client relationships with strong forecasting.
• Track record of closing large expansion deals and building executive relationships.
• Knowledge of enterprise SaaS, AI, or digital experience technologies.

Responsibilities

• Own the largest client relationships and drive revenue growth.
• Lead Executive Business Reviews with senior stakeholders.
• Mentor other Account Managers and leverage Gen AI for efficiency.

Skills

Enterprise client relationships

Forecasting

Executive stakeholder management

Expansion deal closing

Gen AI tools usage

Tools

Gen AI tools

Job description

• Senior individual contributor role owning the largest client relationships.
• Reports to VP, Client Excellence with high autonomy.
• Fully remote position in the US.

What You’ll Do:

• Drive Gross Retention, Net Retention, and expansion revenue.
• Serve as executive relationship owner and lead Executive Business Reviews.
• Mentor other Account Managers and use Gen AI tools for efficiency.

What We’re Looking For:

• Proven ownership of complex enterprise client relationships with strong forecasting.
• Track record of closing large expansion deals and building trusted executive relationships.
• Knowledge of enterprise SaaS, AI, or digital experience technologies preferred.

Lucidworks

Lucidworks leads digital transformation for global retailers, financial services, and manufacturers using AI-powered search and browse technology. They foster an inclusive culture, are an Equal Opportunity employer, and emphasize diversity.