Strategic Engagement Lead, LATAM Growth

Databricks; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Databricks is seeking a Senior Engagement Manager to lead large, cross-functional programs for LATAM accounts and drive value realization for customers. You will independently scope initiatives, manage PS T offerings, and champion migrations to deliver measurable outcomes.

With 7-10 years in professional services leadership and 10+ years in senior customer-facing roles, you will identify upsell opportunities and align with Sales and GTM teams, while monitoring customer sentiment to ensure high

Qualifications

• 7-10 years running a Professional Services line of business.
• 10+ years in senior customer-facing roles with a mix of influencing and execution.
• Deep understanding of PS T offerings, including Partner funding programs (Microsoft, AWS, Google).
• Strong knowledge of Databricks architecture, competitors, and migration benefits.
• Proven track record of managing large-scale program plans and service delivery.
• Ability to travel up to 25-50% as required.

Responsibilities

• Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
• Drive the full-cycle sales of standard and customized Professional Services Training (PS T) programs, pulling in best practices for CoEs and migrations.
• Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
• Partner with Sales and GTM teams to prioritize regional PS T targets aligned with growth goals.
• Proactively monitor customer sentiment and take corrective actions or elevate to ensure high satisfaction.

Skills

Strategic leadership

Account management

Advanced selling

Cross-functional collaboration

Program management

Travel readiness

Customer-facing

Tools

Databricks platform knowledge

Job description

Databricks is seeking a Senior Engagement Manager to lead large, cross-functional programs for LATAM accounts and drive value realization for customers. You will independently scope initiatives, manage PS T offerings, and champion migrations to deliver measurable outcomes.

With 7-10 years in professional services leadership and 10+ years in senior customer-facing roles, you will identify upsell opportunities and align with Sales and GTM teams, while monitoring customer sentiment to ensure high