Strategic Engagement Lead for AI-Powered Enterprise Hiring

Garuda Ventures; New York (NY); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Unlimited AI tools

Hybrid NY work model

High compensation and equity

Professional development

Home office upgrades

Lunch, dinner & coffee

Job summary

Metaview is seeking an Engagement Manager to own our largest complex customers, including top tech firms and executive search partners. You’ll drive adoption, revenue, and advocate for customers while shaping how AI changes hiring at scale.

You’ll manage renewal and expansion conversations, build senior relationships, and lead cross‑functional work with Sales and Product to maximize value and retention. Hybrid work in New York is supported.

Qualifications

• 5+ years in consulting, customer success, solutions, engagement, or strategy roles serving B2B software customers.
• Demonstrated commercial ownership of renewals, expansion, and retention targets.
• Comfort with pricing, negotiation, and handling objections.
• Credibility with executive sponsors and day-to-day operators.
• Strong analytical judgment using product usage data and signals.

Responsibilities

• Own GRR and NRR on your book, including renewals, expansion, pricing, and objections.
• Own the end‑to‑end customer journey: onboarding, adoption, retention, expansion.
• Build senior relationships from recruiters to C-level; influence planning.
• Make the value case in terms of recruiter capacity, cost per hire, and time to fill.
• Lead change management to ensure adoption and measurable outcomes.
• Build with AI to tailor client instances, automate workflows, and generate insights.
• Conduct analysis from usage data to drive early, tangible actions.
• Develop the Engagement team's methodologies and coordinate with Sales and Product.

Skills

Customer success

Consulting

Engagement management

Strategy

Commercial ownership

Analytical judgment

AI familiarity

Job description

Metaview is seeking an Engagement Manager to own our largest complex customers, including top tech firms and executive search partners. You’ll drive adoption, revenue, and advocate for customers while shaping how AI changes hiring at scale.

You’ll manage renewal and expansion conversations, build senior relationships, and lead cross‑functional work with Sales and Product to maximize value and retention. Hybrid work in New York is supported.