Strategic Employee Benefits Account Manager

Hub International; Culver City (CA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Retirement matching

Life and disability plans

Paid time off

Parental leave

Wellbeing program

Collaborative culture

Career growth opportunities

Job summary

HUB International is seeking an experienced Account Manager to join our Employee Benefits Department. This role collaborates with the service team to provide day-to-day service for employee benefits clients by maintaining client relationships, supporting retention, and understanding client needs.

It also manages carrier relationships and open enrollment materials. The position offers exposure to renewal planning, compliance guidance, and direct interaction with HR leaders.

Qualifications

• Hold a high school diploma/GED; college degree strongly preferred.
• At least 3+ years of related employee benefits/account-service experience within a brokerage environment.
• Knowledge of employee benefits and related legislation such as ACA, COBRA and HIPAA.
• Are currently licensed in good standing.
• Interact effectively with all levels within the organization.
• Strong organizational and communication skills; keen attention to detail.

Responsibilities

• Develops client relationships with HR Manager/Directors as well as C-Suite.
• Develops a plan to meet client’s short and long-term needs throughout the year.
• Manages the RFP and marketing process.
• Collaborates with Producer in the renewal planning process.
• Advises and guides clients in compliance matters.
• Manages and facilitates preparation of open enrollment (OE) packets including SBCs and disclosure notices.
• Understands and can explain all aspects of carrier renewals for assigned clients.
• Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs.
• Manages claims and coverage issue resolution for clients’ employees when elevated from HR.
• Develops open enrollment presentations in Microsoft PowerPoint software for employees and HR Managers as needed.

Skills

Client relationships

Organizational skills

Communication skills

Attention to detail

Microsoft Office

Outlook

Benefits knowledge

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office Suite

Outlook

Job description

HUB International is seeking an experienced Account Manager to join our Employee Benefits Department. This role collaborates with the service team to provide day-to-day service for employee benefits clients by maintaining client relationships, supporting retention, and understanding client needs.

It also manages carrier relationships and open enrollment materials. The position offers exposure to renewal planning, compliance guidance, and direct interaction with HR leaders.