Strategic Director, Enterprise Value & AI Delivery

Salesforce, Inc.; Massachusetts; On-site; USD 180,000 - 240,000; Full time

Job summary

Salesforce is seeking a Business Strategy Director within Experience Services to oversee delivery excellence for enterprise customers. You’ll partner with C-level executives to translate ambitions into multi-year programs, focusing on operating model design and value realization.

You will guide teams across customer engagements to ensure strategic alignment, measurable outcomes, and sustained value delivery, leveraging AI tools to enhance deliverables and insights.

Qualifications

• Experience crafting enterprise business strategies for large clients.
• Strong ability to translate ambitions into actionable multi-year programs.

Responsibilities

• Strategic Advisory: provide business strategy expertise during delivery cycles and define scope, value narrative, and roadmap.
• Strategic Discovery & Assessment: research customer needs, identify opportunities, and develop future-state operating models.
• Strategy Roadmap: develop multi-year roadmaps prioritizing investments to support business objectives.

Skills

Strategic advisory

Stakeholder management

Operating model design

Value realization

Job description

Salesforce is seeking a Business Strategy Director within Experience Services to oversee delivery excellence for enterprise customers. You’ll partner with C-level executives to translate ambitions into multi-year programs, focusing on operating model design and value realization.

You will guide teams across customer engagements to ensure strategic alignment, measurable outcomes, and sustained value delivery, leveraging AI tools to enhance deliverables and insights.