Strategic Growth Director AI for Finance & Life Sciences

Salesforce, Inc.; Austin (TX); On-site; USD 197,000 - 314,000; Full time

Job summary

Salesforce, Inc. is seeking a Business Strategy Director for its Experience Services Competency to ensure delivery excellence for enterprise customers.

You will partner with C-level clients to define vision, metrics, and multi-year roadmaps, translating ambitions into actionable programs and value realization. You’ll lead cross-functional teams, apply AI tools in delivery, and drive transformational engagements across Financial Services and Life Sciences sectors.

Qualifications

• 15+ years of experience in customer-facing roles leading complex experience-led engagements.
• Experience in Financial Services and/or Life Sciences industries.
• Strong knowledge of Salesforce products and solution design.
• Proven leadership in Business Strategy, Enterprise Architecture, and Agile.
• Willingness to travel up to 25-30% and onsite work.

Responsibilities

• Strategic Advisory: Define program scope, value narrative, and pitch across Salesforce products and services.
• Strategic Discovery & Assessment: Research needs, create future-state operating models, and identify improvement opportunities.
• Strategy Roadmap: Develop multi-year roadmaps prioritizing investments.
• Business Value: Assess value and define metrics for tracking realization.
• Transformation & Organizational Alignment: Drive stakeholder alignment and cross-functional partnerships.
• Operational Excellence: Collaborate with delivery teams to integrate value strategies.
• Team Leadership: Coach and develop other strategists and drive client outcomes.
• Business & Practice Impact: Share methodologies and contribute to the practice.

Skills

Strategic leadership

Enterprise strategy

Customer engagement

AI in delivery

GTM & proposals

Job description

Salesforce, Inc. is seeking a Business Strategy Director for its Experience Services Competency to ensure delivery excellence for enterprise customers.

You will partner with C-level clients to define vision, metrics, and multi-year roadmaps, translating ambitions into actionable programs and value realization. You’ll lead cross-functional teams, apply AI tools in delivery, and drive transformational engagements across Financial Services and Life Sciences sectors.