Strategic Digital Banking Executive

Capitolis; Illinois; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Candescent is seeking a Digital Strategy Executive to establish and maintain relationships with executive-level decision makers across its Western U.S. client base—driving client retention, renewal, and revenue growth through additional products and services.

You’ll manage a portfolio of approximately 15 Candescent digital banking clients and blend consultative account management with business development, ensuring each client maximizes value from the partnership.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in the financial services or technology software industry in a sales/account management role with revenue results.
• Strong communication and executive relationship-building skills up to the C-level.
• Experience in banking or credit union space, as practitioner or vendor partner.
• Proficiency in consultative, solutions-based selling and strategic account management.
• Ability to manage multiple client initiatives and navigate complex organizations.
• Skilled in Microsoft applications and CRM tools.
• Experience selling or managing SaaS/PaaS software solutions.
• Ability to work remotely.

Responsibilities

• Own a defined book of business and achieve revenue retention and growth through account planning and expansion.
• Engage with executive stakeholders to align digital strategy with business outcomes.
• Conduct quarterly business reviews to analyze results and opportunities.
• Educate clients on the business impact of digital banking products and services.
• Prepare and deliver proposals and recommendations to drive revenue and adoption.
• Negotiate renewals, products, and services while maintaining client satisfaction.
• Collaborate with internal teams to ensure smooth delivery and client success.
• Represent Candescent at trade shows, conferences, and client events.

Skills

Executive relationship-building

Consultative selling

Strategic account management

SaaS/PaaS sales

Multi-client management

CRM tools

Microsoft Office

Remote work ability

Education

Bachelor’s degree or equivalent experience

Tools

CRM tools

Microsoft Office Suite

Job description

Candescent is seeking a Digital Strategy Executive to establish and maintain relationships with executive-level decision makers across its Western U.S. client base—driving client retention, renewal, and revenue growth through additional products and services.

You’ll manage a portfolio of approximately 15 Candescent digital banking clients and blend consultative account management with business development, ensuring each client maximizes value from the partnership.