Strategic Digital Banking Executive — Growth & Retention

Capitolis; Massachusetts; On-site; USD 120,000 - 190,000; Full time

Job summary

Candescent is seeking a Digital Strategy Executive to lead relationships with executive decision makers across its client base. You will manage a portfolio of about 15 digital banking clients in the Western U.S., driving retention and revenue growth through strategic partnerships and product expansion.

This role blends consultative account management with business development, requiring strong communication at the C-level and collaboration with sales, product, and implementation teams to ensure

Qualifications

• 5+ years in financial services or technology software in sales/account management with revenue results.
• Experience selling to executive stakeholders up to C-level.
• Experience in banking/fintech space either as practitioner or vendor partner.

Responsibilities

• Own a defined book of business and achieve retention and growth goals.
• Engage with executive stakeholders to align digital strategy with business outcomes.
• Conduct quarterly business reviews to analyze results and drive multi-product adoption.
• Educate clients on the business impact of digital banking products and services.
• Prepare and deliver proposals and recommendations to drive revenue.
• Negotiate renewals, products, and services while maintaining client satisfaction.
• Collaborate with sales, marketing, product, and implementation teams for successful delivery.
• Represent the company at trade shows, conferences, and client events.

Skills

Executive relationships

CRM proficiency

SaaS/PaaS sales

Portfolio management

Revenue growth

Education

Bachelor's degree or equivalent

Tools

CRM software

MS Office

Job description

Candescent is seeking a Digital Strategy Executive to lead relationships with executive decision makers across its client base. You will manage a portfolio of about 15 digital banking clients in the Western U.S., driving retention and revenue growth through strategic partnerships and product expansion.

This role blends consultative account management with business development, requiring strong communication at the C-level and collaboration with sales, product, and implementation teams to ensure