Strategic Digital Banking Executive

Candescent (Digital First Holdings LLC); Missouri; Hybrid; USD 110,000 - 170,000; Full time

Job summary

Candescent, a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences, is seeking a Digital Strategy Executive to build strategic partnerships and drive client retention and revenue growth across a portfolio of Western U.S. digital banking clients.

You'll lead consultative sales, coordinate with sales, marketing, product, and implementation teams, and conduct quarterly business reviews to expand multi-product adoption, renewals, and

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years in financial services or technology software sales/account management with revenue results.
• Strong executive relationship-building skills up to C-level.
• Experience within the banking or credit union space.
• Proficiency in consultative, solutions-based selling and strategic account management.
• Ability to manage multiple client initiatives and navigate complex organizations.
• Skilled in Microsoft applications (Word, Excel, PowerPoint, Outlook) and CRM tools.
• Demonstrated ability to work independently from a remote environment.
• Experience selling or managing SaaS/PaaS software solutions.

Responsibilities

• Own a defined book of business, achieving revenue retention and growth goals through account planning, product expansion, and strategic collaboration with clients.
• Engage in a consultative manner with executive stakeholders to align digital strategy with business outcomes.
• Conduct quarterly business reviews (onsite when needed) to analyze results, identify opportunities, and strengthen multi-product adoption.
• Educate clients on the business impact of Candescent's digital banking products and services.
• Prepare and deliver proposals, presentations, and recommendations that drive revenue and adoption.
• Negotiate renewals, products, and services while maintaining high client satisfaction and contractual continuity.
• Collaborate with internal Candescent teams (sales, marketing, product, and implementation) to ensure smooth delivery and client success.
• Stay informed of industry trends and represent Candescent at trade shows, conferences, and client events.

Skills

Executive relationship-building

SaaS sales

Strategic account management

CRM tools

Communication

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Excel

PowerPoint

Job description

Candescent, a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences, is seeking a Digital Strategy Executive to build strategic partnerships and drive client retention and revenue growth across a portfolio of Western U.S. digital banking clients.

You'll lead consultative sales, coordinate with sales, marketing, product, and implementation teams, and conduct quarterly business reviews to expand multi-product adoption, renewals, and