Strategic Diagnostic Growth Partner

Antagene; United States; Remote; USD 74,000 - 84,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Tuition/Continuing Education Reimburse

Pet Care Discounts

Job summary

Antech Diagnostics is seeking a Diagnostic Success Partner to grow customer utilization of AIS, Sound, IHD/consumables and reference lab products. You will align with regions and collaborate with the DSM, DSA and sales team to drive growth and resolve customer needs.

The role requires field travel, strong relationship-building, and proficiency with CRM systems like Salesforce. Occasional travel up to 20% is expected; office or remote work setup is possible.

Qualifications

• Bachelor’s degree or on-the-job experience in sales in a related field.
• Minimum 1–2 years of experience as veterinary technician, laboratory technician or medical assistant.
• 2+ years previous sales or customer service experience in a professional service industry.
• Knowledge of Diagnostic services is strongly preferred.

Responsibilities

• Identify growth opportunities and collaborate with field sales to achieve goals.
• Provide excellent customer service and maintain long-term customer retention.
• Monitor retention list and identify growth or attrition risks.
• Coordinate with Marketing and Sales to target growth areas.
• Make calls to hospitals to discuss opportunities and support customers.

Skills

Customer service

Communication

Relationship building

Data analysis

Salesforce

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

RingCentral

MS Teams

Microsoft Office

Job description

Antech Diagnostics is seeking a Diagnostic Success Partner to grow customer utilization of AIS, Sound, IHD/consumables and reference lab products. You will align with regions and collaborate with the DSM, DSA and sales team to drive growth and resolve customer needs.

The role requires field travel, strong relationship-building, and proficiency with CRM systems like Salesforce. Occasional travel up to 20% is expected; office or remote work setup is possible.