Strategic Delivery Manager, P2C & M&A

salesforce.com, inc.; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

Salesforce seeks a Business Delivery Manager in the United States to orchestrate and deliver complex P2C initiatives. You will align strategy with execution, drive cross-functional collaboration, and ensure readiness across validation, activation, and post-launch support.

The role emphasizes M&A integration, governance, and a strong ownership mindset, with exposure to Salesforce products and platform capabilities. Join a team enabling enterprise-scale transformation.

Qualifications

• 5+ years of experience leading complex business transformation, program delivery, business operations, strategic initiatives, M&A integration, or cross-functional technology-enabled change.
• Demonstrated experience orchestrating initiatives involving multiple business functions, technology teams, executive stakeholders, and organizational dependencies.
• Strong understanding of Prospect-to-Cash / Lead-to-Cash processes, preferably through direct operational experience or experience transforming sales, quoting, pricing, compensation, partner, or related processes and technologies.
• Ability to translate ambiguous strategic priorities into structured execution models, clear accountabilities, actionable plans, and measurable outcomes.
• Strong ownership mindset with demonstrated accountability for outcomes, not simply completion of assigned activities.
• Experience with Salesforce products and platform capabilities is a plus.

Responsibilities

• Orchestrate end-to-end business delivery for complex, cross-functional P2C initiatives, translating strategic priorities into clear outcomes, milestones, ownership, dependencies, decision points, and execution plans.
• Establish and maintain the integrated delivery view across business, product, technology, process, data, readiness, validation, activation, and integration workstreams.
• Drive clarity around scope, business outcomes, decision rights, accountabilities, dependencies, assumptions, and critical path, ensuring teams understand both what must be delivered and why it matters.
• Facilitate cross-functional forums designed to accelerate decisions, resolve tradeoffs, remove blockers, and manage business risk.
• Proactively identify delivery risks, organizational constraints, capacity concerns, dependency conflicts, and readiness gaps; bring forward actionable recommendations and escalation paths.
• Partner with business and technical leaders to establish appropriate delivery governance and operating rhythms based on the complexity, risk, and strategic importance of the initiative.
• Connect delivery execution with business validation, UAT, change readiness, enablement, communications, and adoption, helping ensure solutions are operationally ready and usable when they launch.
• Support business leaders in defining success measures and business-value outcomes, creating visibility from projected value through launch, stabilization, adoption, and realized impact.
• Drive effective transition from program delivery into launch, hypercare, stabilization, and business-as-usual ownership, ensuring risks, backlog items, ownership, and ongoing operating mechanisms are clearly established.

Skills

Delivery governance

Cross-functional leadership

M&A integration

Program management

Stakeholder management

Change management

Job description

Salesforce seeks a Business Delivery Manager in the United States to orchestrate and deliver complex P2C initiatives. You will align strategy with execution, drive cross-functional collaboration, and ensure readiness across validation, activation, and post-launch support.

The role emphasizes M&A integration, governance, and a strong ownership mindset, with exposure to Salesforce products and platform capabilities. Join a team enabling enterprise-scale transformation.