Strategic Delivery Leader - M&A & P2C Transformation

salesforce.com, inc.; Atlanta (GA); On-site; USD 117,000 - 178,000; Full time

Job summary

Salesforce is seeking a Business Delivery Manager within the Prospect-to-Cash organization to orchestrate and deliver complex, cross-functional initiatives that turn strategic priorities into executable plans.

The role partners with business leaders, product, engineering, and M&A teams to drive delivery governance, manage dependencies, and ensure readiness, activation, and post-launch stabilization for initiatives spanning lead management, quoting, pricing, and partner operations.

Qualifications

• 5+ years of experience leading complex business transformation, program delivery, business operations, strategic initiatives, M&A integration, or cross-functional technology-enabled change.
• Demonstrated experience orchestrating initiatives involving multiple business functions, technology teams, executive stakeholders, and organizational dependencies.
• Experience supporting mergers, acquisitions, integrations, divestitures, or similarly complex enterprise transformations.
• Strong understanding of Prospect-to-Cash / Lead-to-Cash processes.
• Ability to translate ambiguous strategic priorities into structured execution models, clear accountabilities, actionable plans, and measurable outcomes.
• Strong business judgment with the ability to identify the decisions, risks, dependencies, and tradeoffs that matter most to successful delivery.
• Demonstrated ability to influence without authority and create alignment across teams with different priorities, operating models, and methodologies.
• Ability to synthesize complex information and communicate clearly with audiences ranging from working teams to senior executives.
• Experience facilitating executive and cross-functional discussions that result in decisions, accountability, and forward progress.
• Strong problem-solving capability, including root-cause analysis, scenario development, recommendation building, and structured decision support.
• Ability to operate effectively in ambiguity, manage competing priorities, and adjust delivery approaches as business conditions evolve.
• Strong ownership mindset with demonstrated accountability for outcomes, not simply completion of assigned activities.
• Experience with change management, business readiness, UAT/business validation, product delivery, operational transformation, or integration management is strongly preferred.
• Experience with Salesforce products and platform capabilities is a plus.
• Experience with modern work-management, portfolio-management, or collaboration tools is a plus.
• PMP, Agile, Lean, change management, M&A integration, or similar certifications may be beneficial but are not required.

Responsibilities

• Orchestrate end-to-end business delivery for complex, cross-functional P2C initiatives, translating strategic priorities into clear outcomes, milestones, ownership, dependencies, decision points, and execution plans.
• Establish and maintain the integrated delivery view across business, product, technology, process, data, readiness, validation, activation, and integration workstreams.
• Drive clarity around scope, business outcomes, decision rights, accountabilities, dependencies, assumptions, and critical path, ensuring teams understand both what must be delivered and why it matters.
• Facilitate cross-functional forums designed to accelerate decisions, resolve tradeoffs, remove blockers, and manage business risk, rather than simply report program status.
• Proactively identify delivery risks, organizational constraints, capacity concerns, dependency conflicts, and readiness gaps; bring forward actionable recommendations and escalation paths.
• Partner with business and technical leaders to establish appropriate delivery governance and operating rhythms based on the complexity, risk, and strategic importance of the initiative.
• Connect delivery execution with business validation, UAT, change readiness, enablement, communications, and adoption, helping ensure solutions are operationally ready and usable when they launch.
• Support business leaders in defining success measures and business-value outcomes, creating visibility from projected value through launch, stabilization, adoption, and realized impact.
• Drive effective transition from program delivery into launch, hypercare, stabilization, and business-as-usual ownership, ensuring risks, backlog items, ownership, and ongoing operating mechanisms are clearly established.

Skills

Experience leading complex business"},

Job description

Salesforce is seeking a Business Delivery Manager within the Prospect-to-Cash organization to orchestrate and deliver complex, cross-functional initiatives that turn strategic priorities into executable plans.

The role partners with business leaders, product, engineering, and M&A teams to drive delivery governance, manage dependencies, and ensure readiness, activation, and post-launch stabilization for initiatives spanning lead management, quoting, pricing, and partner operations.