Strategic Cybersecurity Readiness Consultant

CrowdStrike Inc.; Oregon; Hybride; USD 95 000 - 140 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k

Paid time off

Résumé du poste

CrowdStrike Inc. is seeking a Readiness Services Consultant within the Retainer Management team. You will serve as a strategic partner to maximize customers' CrowdStrike Services investments and achieve security objectives.

This role blends relationship management, technical advisory, and program optimization to ensure customer success. Your responsibilities include managing senior-level client relationships, coordinating with Sales and Delivery, and delivering actionable success plans.

Qualifications

• Experience in cybersecurity services including incident response, customer success, or advisory consulting.
• Proven ability to manage senior-level relationships in technical environments.
• Strong project coordination skills with emphasis on customer service.
• Excellent written and verbal communication abilities.
• Ability to balance multiple priorities with attention to detail and sustain workload.

Responsabilités

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Connaissances

Relationship management

Security industry experience

Project coordination

Written and verbal communication

AI technologies understanding

Formation

Bachelor's degree

Outils

CRM software

AI-enabled tooling

Description du poste

CrowdStrike Inc. is seeking a Readiness Services Consultant within the Retainer Management team. You will serve as a strategic partner to maximize customers' CrowdStrike Services investments and achieve security objectives.

This role blends relationship management, technical advisory, and program optimization to ensure customer success. Your responsibilities include managing senior-level client relationships, coordinating with Sales and Delivery, and delivering actionable success plans.