Remote Cybersecurity Readiness & Advisory Consultant

CrowdStrike Inc.; Texas; Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Market-leading compensation

Equity awards

Generous vacation and holidays

Employee Networks and community groups

Vibrant office culture

Support for veterans and disabilities

Job summary

CrowdStrike, Inc. is seeking a Readiness Services Consultant within the Retainer Management team to strategically partner with customers and maximize their CrowdStrike Services investment, aligning objectives with service capabilities and outcomes.

This role blends relationship management, technical advisory, and program optimization to ensure customer success, with remote-friendly options and a focus on education, planning, and proactive service scoping.

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, or advisory consulting.
• Strong project coordination capabilities with emphasis on customer service.
• Ability to manage multiple customer relationships simultaneously.
• Experience balancing competing priorities with attention to detail.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Support team pipeline growth through strategic account expansion.
• Clear competency in managing multiple customer relationships simultaneously.

Job description

CrowdStrike, Inc. is seeking a Readiness Services Consultant within the Retainer Management team to strategically partner with customers and maximize their CrowdStrike Services investment, aligning objectives with service capabilities and outcomes.

This role blends relationship management, technical advisory, and program optimization to ensure customer success, with remote-friendly options and a focus on education, planning, and proactive service scoping.