Strategic CX GTM Leader — Northern California

Slalom; San Francisco (CA); On-site; USD 204,000 - 255,000; Full time

Benefits offered by this job

401(k) with match

Meaningful time off

Subsidized health, dental, & vision coverage

Yearly reimbursement for well-being expenses

Job summary

Slalom is seeking a Director for its Customer Experience (CX) department located in San Francisco. The successful candidate will connect regional CX strategies with market needs, developing strategies that foster growth and effective partnerships. You will lead a small team, mentor talent, and collaborate with industry partners.

The role emphasizes executive presence and leadership within the technology space, requiring interaction with top-tier clients. Slalom offers a range of competitive benefits including significant annual salary packages and a strong commitment to employee growth.

Qualifications

• Ability to connect market needs to capability strategy.
• Experience in strategic, forward-looking thinking.
• Strong expertise in at least one CX discipline.

Responsibilities

• Develop and drive a go-to-market strategy.
• Collaborate with industry partners and serve as a trusted advisor.
• Mentor and develop a small team of direct reports.

Skills

Inspirational Leadership

Proactive GTM Mentality

Executive Presence

Collaboration

Deep understanding of technology companies

Account-based growth strategies

Building executive relationships

Portfolio management mindset

Cross-industry effectiveness

Influencing and coordinating teams

Education

Bachelor's Degree

Experience in professional services or consulting

Job description

Slalom is seeking a Director for its Customer Experience (CX) department located in San Francisco. The successful candidate will connect regional CX strategies with market needs, developing strategies that foster growth and effective partnerships. You will lead a small team, mentor talent, and collaborate with industry partners.

The role emphasizes executive presence and leadership within the technology space, requiring interaction with top-tier clients. Slalom offers a range of competitive benefits including significant annual salary packages and a strong commitment to employee growth.