Strategic Account Manager — Waste Solutions

Socket.dev

Jacksonville (FL)

On-site

USD 70,000 - 110,000

Full time

6 days ago

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Job summary

Waste Pro seeks a Sales Customer Success Manager to drive long-term growth and retention by maintaining strong relationships with existing customers across a defined territory. You will use consultative selling to match services to client needs, manage renewals, and collaborate with Regional and Corporate leadership to develop bids and proposals.

The role requires coordinating with Division/Region Managers to forecast revenue and ensure client satisfaction, with extensive travel within the

Qualifications

2–5 years of sales or account management experience within Managed Services.
Experience in consultative and solutions-based selling.
Proven ability to negotiate, respond to bids, and manage contracts and pricing.
Strong written and verbal communication; organized with good problem-solving skills.
Must be prepared for extensive travel within a defined sales area.

Responsibilities

Develops maximum potential sales volume and profitability within defined territory.
Participates in short- and long-term strategic Market and Sales Planning with Regional/Corporate leadership.
Develops a collaborative customer experience with pro-active in-person visits.
Ensures customer satisfaction through direct communication and feedback solicitation.
Matches Waste Pro services to client needs; initiates internal actions for service/price changes.
Forecasts monthly, quarterly, and annual revenue; tracks activities in Salesforce.