Strategic Customer Success Lead – End-to-End Sales

Energy Innovation Corp; Saint Cloud (MN); On-site; USD 79,000 - 115,000; Full time

Benefits offered by this job

paid learning

health coverage

mentorship

flexible St. Cloud, MN setup

Job summary

McKinsey & Company in Saint Cloud, MN seeks a Customer Success Specialist to own outcomes and sharpen Call Center Operations in a contract role. You will manage event sponsorships, handle price objections, draft outreach copy, and grow our footprint with earned introductions.

You will turn churned logos into win-back plans and negotiate renewals to keep pipelines healthy. The role requires ownership, a bias for action, and strong analytical problem-solving.

Qualifications

• Comfort navigating ambiguity when the brief arrives half-written.
• Integrity to flag your own mistakes first.
• Ownership mindset: treat company money like your own.
• Proven leadership experience guiding senior-level initiatives.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Manage event sponsorships and lead-capture programs across St. Cloud, MN.
• Field objections on price the way a senior pro does it.
• Draft the cold-outreach copy that survives a senior buyer's inbox.
• Grow McKinsey & Company's candor-rich footprint one earned introduction at a time.
• Turn churned sales marketing logos into win-back targets with a plan.
• Negotiate renewals before the sales marketing contract goes quiet.
• Beat last quarter's $79,000 - $115,000 number without burning the pipeline.
• Own the full sales cycle from initial outreach to signed contract.

Skills

Ambiguity navigation

Integrity

Ownership mindset

Leadership experience

Analytical skills

Job description

McKinsey & Company in Saint Cloud, MN seeks a Customer Success Specialist to own outcomes and sharpen Call Center Operations in a contract role. You will manage event sponsorships, handle price objections, draft outreach copy, and grow our footprint with earned introductions.

You will turn churned logos into win-back plans and negotiate renewals to keep pipelines healthy. The role requires ownership, a bias for action, and strong analytical problem-solving.