Strategic Customer Partner & Enterprise Growth Leader

UKG (Ultimate Kronos Group); Richmond (VA); On-site; USD 164,000 - 235,000; Full time

Job summary

UKG is seeking a Managing Partner for Strategic Customer Team to drive long-term value and growth across key customers. You will partner with executives to align priorities with UKG’s roadmap, lead multi-year account plans, and coordinate across Sales, Success, Product, and Services to realize measurable outcomes.

You will build trusted advisor relationships with C-suite leaders, orchestrate cross-functional teams, and champion value realization within a multi-year strategic framework.

Qualifications

• 14+ years of experience in enterprise software, consulting, strategic account management, executive relationship management, customer transformation, or related leadership roles.
• GTM experience in manufacturing, retail or healthcare desired.

Responsibilities

• Lead the long-term strategy for a portfolio of UKG’s most strategic customer relationships, focused on increasing customer value and sustainable revenue growth.
• Develop and execute multi-year account strategies that align customer priorities with UKG’s capabilities and investments.
• Establish governance frameworks and executive operating rhythms that drive accountability and progress against priorities.
• Mobilize cross-functional teams to execute against strategic customer priorities.

Skills

Executive relationships

Strategic accounts

GTM planning

Cross-functional leadership

Enterprise software

Job description

UKG is seeking a Managing Partner for Strategic Customer Team to drive long-term value and growth across key customers. You will partner with executives to align priorities with UKG’s roadmap, lead multi-year account plans, and coordinate across Sales, Success, Product, and Services to realize measurable outcomes.

You will build trusted advisor relationships with C-suite leaders, orchestrate cross-functional teams, and champion value realization within a multi-year strategic framework.