Strategic Customer Growth Manager

Ryder System, Inc.; Hayward (CA); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Health & welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. seeks a Customer Development Manager FMS to manage assigned accounts and educate customers on Ryder services such as Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management, and Dedicated Contract Carriage.

You will drive growth by understanding customer goals and leveraging Ryder processes across departments. The role requires strong sales experience, strategic account management, and the ability to collaborate with multiple Ryder teams to deliver value

Qualifications

• Bachelor's degree in Business, Marketing, Transportation or equivalent experience.
• Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required.

Responsibilities

• Maintain regular contact with customers to meet requirements and present Ryder services.
• Develop sales penetration plan and segment account base by opportunity for growth and risk.
• Ensure contracted services are delivered, manage customer satisfaction, and conduct regular reviews.
• Proactively identify problems, provide operational performance updates, and mentor sales staff.

Skills

Problem solving

Communication

Interpersonal skills

Financial analysis

Geographic adaptability

Mentoring

Team collaboration

Self-motivation

Education

Bachelor's degree in Business/Marketing/Transportation

Job description

Ryder System, Inc. seeks a Customer Development Manager FMS to manage assigned accounts and educate customers on Ryder services such as Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management, and Dedicated Contract Carriage.

You will drive growth by understanding customer goals and leveraging Ryder processes across departments. The role requires strong sales experience, strategic account management, and the ability to collaborate with multiple Ryder teams to deliver value