Strategic Customer Growth Manager

Ryder System, Inc.; California; On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement plan

Life insurance

Disability insurance

Dental

Vision

Job summary

Ryder System, Inc. in Hayward, CA seeks a Customer Development Manager to expand our Ryder services with existing accounts, build relationships with key buying influences, and drive growth through a structured sales process.

You will analyze customers' business goals, present Full Service Lease, Programmed Maintenance and other fleet solutions, and coordinate with Ryder teams to ensure delivery and satisfaction.

Qualifications

• Bachelor's degree in Business, Marketing, Transportation or equivalent experience required.
• Five or more years of demonstrated consecutive sales and customer relationship management experience.

Responsibilities

• Maintain regular, consistent contact with customers to meet requirements.
• Develop sales penetration plans and segment accounts by growth/risk.
• Present Ryder services and capabilities to customers and stakeholders.
• Foster relationships with all customer buying influences and coordinate with Ryder teams.
• Ensure contracted services are delivered and manage customer satisfaction.
• Conduct regular customer reviews and monitor CSI results by account.
• Identify opportunities for application of Ryder services and mentor new sales staff.

Skills

Problem Solving

Verbal & Written Communication

Interpersonal Skills

Financial Data Analysis

Geographic & Demographic Flexibility

Mentoring / Training

Independent & Team Work

Accountability & Ownership

Multi-tasking & Time Management

Attention to Detail

Sales Process Adherence

Education

Bachelor's degree in Business, Marketing, Transportation or equivalent experience

Job description

Ryder System, Inc. in Hayward, CA seeks a Customer Development Manager to expand our Ryder services with existing accounts, build relationships with key buying influences, and drive growth through a structured sales process.

You will analyze customers' business goals, present Full Service Lease, Programmed Maintenance and other fleet solutions, and coordinate with Ryder teams to ensure delivery and satisfaction.