Strategic Customer Engagement Lead (Hybrid SF)

Motion Recruitment; Sinclair (WY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid holidays

Job summary

Motion Recruitment in Wyoming is looking for a Customer Engagement Manager to lead relationships with key program participants. You will act as a trusted advisor and ensure participants are maximizing their experience while shaping product direction through valuable insights.

This hybrid role requires strategic relationship-building in a fast-paced environment. Ideal candidates will have a strong background in customer success or account management.

Qualifications

• Experience in customer success, strategic account management, or customer engagement.
• Strong relationship-building and communication skills are a must.
• Ability to handle complex, cross-functional environments with ambiguity.

Responsibilities

• Build and maintain strong relationships with key customers.
• Drive customer success through engagement strategies aligned with business objectives.
• Act as the voice of the customer to influence improvements.
• Support cross-functional initiatives and projects in a dynamic environment.
• Remove friction and enhance the overall customer experience.

Skills

Customer success

Strategic account management

Relationship-building

Communication skills

Cross-functional collaboration

Job description

Motion Recruitment in Wyoming is looking for a Customer Engagement Manager to lead relationships with key program participants. You will act as a trusted advisor and ensure participants are maximizing their experience while shaping product direction through valuable insights.

This hybrid role requires strategic relationship-building in a fast-paced environment. Ideal candidates will have a strong background in customer success or account management.