Strategic Customer Account Manager - Manufacturing

Pmpmach; Fort Collins (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

A dynamic manufacturing company in Fort Collins is seeking a Customer Account Manager to maintain client relationships and ensure customer satisfaction. Responsibilities include overseeing daily customer account activities, identifying sales opportunities, and providing technical support. Candidates should have a bachelor's degree and experience in manufacturing. The role involves a combination of customer service and sales management, offering a comprehensive growth opportunity within the company.

Qualifications

• Manufacturing experience with technical knowledge of parts.
• Ability to read blueprints.
• Good supervisory, leadership, and teamwork skills.

Responsibilities

• Serve as the primary point of contact for clients.
• Oversee daily activities related to customer accounts.
• Identify upselling or cross-selling opportunities.

Skills

Customer support functions

Sales order management

Effective communication

Critical thinking

Problem-solving

Education

Bachelor's degree in administration, marketing, communications, or related field

Tools

ERP systems

MS Office

Job description

A dynamic manufacturing company in Fort Collins is seeking a Customer Account Manager to maintain client relationships and ensure customer satisfaction. Responsibilities include overseeing daily customer account activities, identifying sales opportunities, and providing technical support. Candidates should have a bachelor's degree and experience in manufacturing. The role involves a combination of customer service and sales management, offering a comprehensive growth opportunity within the company.