Strategic CSM - Packaging for Advanced Manufacturing

Lumafield; Boston (MA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Competitive cash and equity compensation

Health & wellness stipend

Flexible PTO

Commuter benefits

Job summary

A technology company is seeking a Customer Success Manager to enhance customer outcomes and drive revenue with its innovative products. The role involves guiding customers from onboarding through renewals, fostering strong relationships, and ensuring effective integration of solutions. Candidates should have a B.S. in Engineering or equivalent, at least 8 years of relevant experience, particularly in account management or engineering. Competitive compensation and a dynamic work environment are provided.

Qualifications

• 8+ years of experience, including account management or consulting.
• Expertise in packaging development for the CPG industry.

Responsibilities

• Partner with customer organizations to improve product quality.
• Manage delivery and adoption of technical solutions.
• Identify and communicate business impact of Lumafield’s solutions.

Skills

Excellent verbal and written communication

Organizational skills

Ability to create executive-level presentations

Education

Engineering B.S. degree or equivalent technical experience

Job description

A technology company is seeking a Customer Success Manager to enhance customer outcomes and drive revenue with its innovative products. The role involves guiding customers from onboarding through renewals, fostering strong relationships, and ensuring effective integration of solutions. Candidates should have a B.S. in Engineering or equivalent, at least 8 years of relevant experience, particularly in account management or engineering. Competitive compensation and a dynamic work environment are provided.